We can only accept addresses written in English. International shipment charges are an estimated, and will be notice after your order has shipped. Orders that are shipped outside of Japan may be subject to import taxes, customs duties and fees levied by the destination country. If you have any further enquires about your orders shipment charges please email us. Once we receive your order the shipping address cannot be changed.
Our Returns Policy covers damaged, defective or incorrectly supplied products only and therefore I am unable to authorise your request for a return on this occasion. . When customs clearance procedures are required, it can cause delays beyond our original delivery estimates, as such, it is not possible to specify a particular delivery date. We can only accept payment by credit card. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.
Customs policies vary widely from country to country; you should contact your local customs office for further information. . . . . . .
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