Select 'Next' at the bottom right 5. You can also add a secondary email address to your account. Type in the name of the affected game 4. It details how you can recognize a fraudulent email. Select the Security Question tab. I had setup my security questions last year when I made the account and they don't seem to have changed. All the links were to view.
I've been dealing with this for 2 months. You can view and renew these codes in. If you are still concerned then I would recommend to read our article on. You can update everything like your email address, name, date of birth, and more on your account. You can use the standard characters on a keyboard, except for? Please note that available contact options do depend on your country settings and time of day. I get emails telling me that my password changed but I can log right in with my current password. Did their response fix it? Private email domains, like email addresses you get from school or work, might expire when you graduate or leave your company.
Edit your information on ea. Customer Support sucks wherever you go. If it was legit, why did I receive it? Just fill out this account recovery form and one of our Advisors will contact you shortly with information on updating your account details. Please contact an Advisor via live chat or phone for assistance with this issue: 1. Now when we ask you for a Login Verification code, you can open the app and enter the 6-digit code that appears.
We will also ask for one when you try to change your account info. Account Recovery Form: I'm going to be locking down this post since it's rather old and this is is the solution. Does your child have an account? Select your platform and then 'Next' again 6. If you are hesitant about anything then you can always to have them verify your account security. I didn't change my password, nor did I request a change. They are emails from you and I have verified this. Ive only owned one dog my whole life and tried 3 different ways and it didnt work hmmmm lol.
Tip: so you can always get your codes to log in. . While you might pick the same question for both, the answers could be different. However, the link was only to a place to request a password reset, which worked as expected, and let me log in with the new password though even so I made sure to not use anything remotely similar to anything else. Then, click on Accounts at the top and Change Email Address. Made a ticket and the guy who helped me said they'd email back in a few hours. When I transferred over to xbox one the account history stayed.
I tried to change it but I failed my own apparent security question of what is my favorite dog. Source: Cheers, Nils I too, have gotten two of these password reset emails in the last week. Mark it as a solution so it helps others! Once set up, your secondary email will receive the same password reset instructions and confirmations when using as your primary email address. I have 2 form authentication turned on. I have a couple of comments on this. Don't have access to that email anymore? Click View More to see which characters you can use in your password.
Why is it so suspiciously blank? Make sure you are logged in top right corner 3. Choose how you get your codes We can send you codes by email, text, call, or the app authenticator. On Monday, they will be back and may have time to tell you more then. Follow the steps below to update your security question. When I transferred over to xbox one the account history stayed.
I can confirm that the email you've received is legitimate. I don't even want the account, they won't let me delete it either. Click Edit, enter the verification code that we emailed you, then click Continue. Set up more than one method so you can have options each time you log in. I can't unlink it from my gamertag either. What characters can I use for my password? If the timer on the code is about to run out, wait for a new code.
We've made it easy for you to update your password, security question, and account details on your own. Pick a new security question from the pull-down menu. It isn't with a particular game. Seeing as how multiple people are reporting the same problem I don't see how this is a user error at this point. Other people are complaingin about receiving these emails. Please double-check that your email address is secure as well. Even if it would be random.
Today when I tried to login my password was in fact changed. It's less suspicious that way. I changed my password today and got the password reset email right after I did it, which was normal. All i have to say is they need to fix it but they hide behind how big they are than to help out their players then they say one thing then another i tried asking for helps for weeks so they are sitting on their hands doing nothing and just to keep us playing they say they are helping but it apparently takes 4 years but any other company takes 3 minutes. If you had not setup this security question yourself it means that someone has now compromised your account. Please follow the process below: If you have been notified that your email address has been changed but have not requested a change of email address, suffered any other similarly suspicious activity, or have any other reason to doubt the security of your account, please follow the steps below to create a new account in order to contact us for support. I reset it and setup two-factor authentication.