However, if the chip is on the inside, firstly, we would recommend you to send us an email at with images of the defected item so we can evaluate it. Le Creuset silicone kitchenware ranges from spatulas, baking cups and many other useful tools. . It is best to use low or medium heat settings with Le Creuset cast iron products. Remember to always use low or medium settings on direct heat sources; high heat may cause a pan to scorch.
Is it safe to use, and how do I fix it? Coat the chipped spot with oil to keep moisture out. The pace of global regulations is hard to predict, but we have the ultimate goal of being able to offer our products everywhere. A small piece of enamel on the inside of my pot chipped away. There are brown marks on the inside of my pot. Innovative wooden handles provide a comfortable, steady grip, while premium silicone blades stand up to rigorous kitchen use. Alternatively, Le Creuset pots and pans cleaner will be able to help remove stains in the pot. Such actions may permanently damage the enamel, and are not covered by guarantee.
Contact Us If you think you have reached this page in error or inquiries regarding previously placed orders, you may reach us at. Wash the pot with regular dish detergent, rinse and dry. For normal wear-and-tear, Le Creuset offers cast iron cookware cleaners. Designed with chefs and culinary enthusiasts in mind, Le Creuset silicone tools deliver superior comfort and control. You should take care and never drop your pot or drag it across a cooktop. Although much of our cookware is dishwasher-safe, in most cases we recommend washing by hand. Afterwards, you will have to bring your product for further evaluation, by our professionals, to our customer service location at: International Building 09-05A, 360 Orchard Road, Singapore S238869.
How do I remove them? To prevent staining, use only medium or low heat settings. We share your disappointment and greatly appreciate your understanding. This material retains heat so well that a higher setting will cause burning, sticking and discoloration. Page is not available in your region To our valued customers, We regret that due to technical challenges caused by new regulations in Europe, we can for the time being no longer accept orders from the European Union. If the chip is on the outside of the pot, it is still safe to use.
What is the ideal temperature for cooking with Le Creuset cast iron products? However, stains will occur with use, and we recommend filling a pot water, boil for ten minutes, then let cool and discard solution. Visit West Elm at and Pottery Barn Kids at. Product Information How do I care for my Le Creuset cookware? Thank you for your patronage. Although much of our cookware is dishwasher-safe, in most cases we recommend washing by hand. Matters of consumer privacy and rights are paramount to our brands and we will continue to work diligently to make our products available to you.
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