Even if you have one small bag to check-in, it makes more sense to buy the Economy Value ticket which includes meals and 15kg baggage allowance. Otherwise, it becomes a dangerous and prohibited item. To me it is tempting only if the fare cheaper or at least matches Air Asia fares. When you book Malindo airfares online if they ask for separate payments for different legs of your journey, e. So you only serve the business class customers? All Baggage related compensation claims will be settled within 60 Working Days. First Name is your Given Name, while your Last Name is your Family Name. If you need more info, your carrier's web site should have more detailed information.
Size Dimensions: Cabin baggage should not exceed dimensions of L 56cm X H 36cm X W 23cm. Note that check-in counter will be closed 45 minutes before departure For domestic flights, fliers are allowed to carry 15kg free baggage. Reach the Malindo Air customer service below for queries, complaints or feedback. I chose Malindo cos i could watch movies while flying, to kill time. Its a kind of terrible reschedulling!! Please improve your service or expect more complaints from more customers. The airline will honour passengers who have made a booking before Feb 15, 2019 and flying on or after Feb 15, 2019 to enjoy the original baggage allowance upon booking, as reflected on their flight itinerary.
We would expect nothing less. Their all inclusive fare of 30kg luggage pp and meals worked out around the same price or less than Jetstar base rate. I hope your will take full consideration and understanding of our situation. Musical instruments which are small in size are allowed on board as cabin baggage but heavy and bulky instruments are for checked in baggage. I was blown away by the low price of the ticket, but even more wowed by the reliability of the airline.
What was intended as a restful break, has turned in to a horrible experience for our family. After all, most nickel and dime you for everything from checked baggage to wanting to sit in a window seat. Using this method, passengers can select seats, print bag tags and print boarding pass. I email to your , no reply since yesterday. If dry ice is used to carry these items in hand baggage , then only a maximum of 2.
Malindo are far superior than Jetstar. We booked a short trip to Phuket, for seven days, for a long overdue holiday. These changes are applicable to Malindo Air operated flights only. Also, please take note of the restrictions imposed on liquids, gels and aerosols by the airport authorities. These passengers must pay excess baggage fees.
When I called back today at 11am, the staff on duty informed me that my luggage was sent to Chengdu,China. The weight of cabin baggage should not be above 7Kg. . The bundled pricing is usually cheaper than adding baggage later. Edit: Had a very bad set of experiences with Malindo. I found an incredibly affordable promotional ticket and thought I would experience service that was on par with the low price. For more information regarding prohibited goods, kindly refer to our Terms and Conditions.
Malindo Air does not provide a free baggage allowance or snack for those in the infant category. Anything exceeding these dimensions put our guests at risk of injury from falling objects should there be turbulence mid-air. Your carry-on is calculated both by size and weight 7kg. For further enquiries, visit www. Jet has also taken away meals in economy. Additionally, all airlines traveling from, to, or within the United States are required to specify all baggage and special item charges at the time of passenger fare quote. The main cabin baggage shall not exceed 56 x 36 x 23 cm and must not weigh more than 10kg.
It's certainly a gap in the market. Passengers may check-in more than two pieces of luggage, with total weight within the permitted free allocation. Business class passengers may also use the boarding pass to access the executive lounge. Malindo Air Baggage Information Here is the overview of Malindo Air Baggage Information. At the time of this comment, we are told by Malindo Air in Phuket that our luggage was not loaded in Perth. The main cabin baggage shall not exceed 56 x 36 x 23 cm and must not weigh more than 10kg.
It should be packed properly and must not exceed the dimension and weight allowance of cabin baggage. The staff were rude and unhelpful. Checked Baggage Checked baggage allowance depends on routes, cabin class and terms and conditions of the ticket. Both Scoot and Malindo lure passengers with ultra low advertised fares and then hit passengers with exorbitant checked in luggage fees. My flight was on time, my baggage arrived promptly, and a snack was provided free of charge.
Not pick the call, put the call on hold for a long time till it dies or bang phones when called to get support. You may have two pieces. Please refer to our article for general information and check your itinerary for your allowance. Our main concerns are: 1. Although you said that the ticket will be refunded, the passenger has to pay extra 200 ringgit to get another flight from another airline.