We take pride in our signature approach to doing business — offering global resources, with a local touch. We really dislike You are then forced to call them and get on a phone with a. The customer service of Stanley security can be reached in the following channels. Prospective customers are advised to make necessary inquiries as regards their plans and other necessary policy before signing up. We understand that not every customer's requirement is the same and we work hard to provide tailor-made high quality security solutions to match your requirements; from fully integrated security solutions and services that are designed and installed to the specific needs of customers across multiple sectors.
We employ a laser focus on the integration of security solutions, manufactured products, cutting edge technologies and unparalleled customer service to provide superior enterprise system solutions. Some people will find a way to complain about everything. If a new position, elsewhere, presents itself, I would take a serious look. For now, it's a job. Not to mention the work space and break room is not taken care of from garbage sitting for days. The push you in healthy ways to help help build confidence in yourself and your job. You get Stanley Bucks that you can use to buy Stanley Security.
Any other home monitoring is better than them. We are ready to partner with you in every area of your security needs! We reserve the right to approve or deny any reviews left on this site. Furious, I tried to cancel, but they continued to send bills. They came out and replaced one the motion detectors and it stopped for awhile. They do not call fast enough anymore, most of the time an employee in the business next door calls to let us know an alarm is going off before Stanley does.
Our highly skilled and trained technicians install security products from many leading security brands. But they make great tools! Mid-level management is inept, upper-level management is unapproachable. The alarm, that we pay a high monitoring fee for, went off today and I waited and waited and waited and waited for their call. Manager chance meant training isn't happening. When I contacted them I was told they had not received an alarm from my residence for years.
Stanley security is not your regular residential security company which offers exciting security features targeted at homes and other residential apartments. However, for residential home security, we recommend looking into and. If your experience is anything like mine, you will have to work very hard not to get taken advantage at every turn. The Customer Service is horrific! The customer service sucks, the employees are stupid and need to learn how to read notes, and actually look at the persons account. The recorded message says they record the calls for quality assurance purposes, but they do not actually record the calls. Providing peace of mind by helping people protect what matters most Delivering innovative integrated security solutions, that provide better security, convenience and control for residential and business customers.
Alarm maintenance always was difficult and time consuming. Why they are in the security business is the question of the century. Absolutely a solid company with a great culture for employees in the Tool Business. In fact, we have degreed, certified, and highly skilled specialists, like those in our Software Solutions Group and our Convergence Center of Excellence, with 50+ years of combined experience developing complex integrated security systems for facilities such as stadiums, university campuses, and large complex facilities. I was advised they receive the alarm instantly. To computers never being cleaned and even with all of this, management still had time to not communicate with employees with changes were implemented. I was working at Stanley during the blizzard.
After the 3rd false alarm, I simply told them to ignore the alarm when they would call waking me often in the middle of sleep. Same toxic management going back 10 years. Also the call out charges are huge something like £270 for 1st hour , even if things are supposed to be under the maintenance service that you pay for but the engineer will create any reason to charge you to get his cut. This is a fast paced environment making for a fun and challenging day. Through our investigation, and experience with each company, we rank each company, and bring you our honest, unbiased opinion. Manager chance meant training isn't happening.
Our team is prepared to deliver an effective security solution for your facility, regardless of the complexity. Users who are contemplating using Stanley security as a home security provider would need to contact their customer care for information regarding pricing and packages. Cons Unknown Pricing and Equipment Used The company has poor online transparency. So they finally came out and fixed that part then the keypad did not work, so now I have been calling daily to get this resolved. We were customers for 24+ years We had.
Over the last few years when I accidentally set the alarm off I called to cancel it. Stanley used to be one of the best, sadly they have become absolutely terrible to work with. Our company hired Stanley Security to install a security system in 2011. So as a result you have people either quieting all the time, or for some unusually reason getting fired. It's fast paced but manageable. We are ready to answer any questions you may have about adding a security system to any home or business anywhere in North America. I have never had a worse experience with a company and its employees total lack of integrity, accountability, transparency, communication, concern for customer experience, etc.
Downfall is they used Kelly Services and they gave false hope to employees for direct hire when they couldn't be so they would work and think it would be a long term job but then would be let go. Working at Stanley would have been more bearable otherwise. With so many set of security options available and their relatively low false alarm rate. Amazing business integration with our existing system. With solutions engineered for every room of the hospital, we help you protect patients, employees, assets and information in your healthcare environment. After multiple inquiries regarding the overstated invoice, they refuse to honor their quoted amount. Sometimes I found myself with so munch to do ,I ended building quotes for 12 a day for a week.