Frontier airlines customer care. Frontier Airlines: Contact Us 2019-11-24

53 Frontier Airlines Customer Care Complaints and Reports Page 2 @ Pissed Consumer

Their policies are not customer friendly. My Wife swore to never let any of our family fly on this airline ever again. The fact is the plane wasn't going anywhere. I called them on Thursday October 31 at 8:30 and was on hold for 20 minutes before talking to Carl who told me that electronics are not covered. I did get that problem fixed. Seat Reservation System Frontier Airlines The Frontier Airlines flight reservation can be made online using their official website. If I asked a question about how to navigate the app, the man at the desk just continued to stare at me silently with an annoyed look until I figured it out.

Frontier Airlines Customer Reviews

I flew from Salt Lake City to Austin with a small bag that fits easily into an overhead compartment without any charge or issues. A customer may be asked about the nature of the animal at different points throughout the journey. They managed to seat my family of five together and they were so kind and friendly at the check in desk. Cheap fares are not always a bargain. They lied that it was due to the weather when we could see them through the glass working on the plane before they allowed us to board because it was due to maintenance not weather. Additionally, if you are flying to Jamaica, please review the Jamaican animal importation policies prior to travel to assure that your Service Animal complies with Jamaican law. Fly at your own risk.

Frontier Airlines Customer Care

The facility is available within 60 minutes to 24 hours of your departure time. Additionally, if you are flying to Jamaica, please review the Jamaican animal importation policies prior to travel to assure that your Service Animal complies with Jamaican law. For checked baggage, generally you are allowed to carry upto 50 pounds. You can earn miles or reward points every time you fly with Frontier or book hotels or rent a car. We had an awful experience with flying Frontier last August. Another Frontier Airlines Customer Service Phone Number of this airline is also working and you may also dial this number for your issues but remember one thing that this phone number redirects you to the Corporate office because this number is known as Frontier Airlines Corporate Office Phone Number. I would so like to give this airline a good review but after what they did to all their employees I just can't! We are always here for your genuine support.

Frontier Airlines Changes Approach to Customer Care

For example, we may ask how an animal has been trained to assist with a disability or what work it has been trained to perform. When you miss flights because of them they don't offer tickets for other airlines, cover meals for delayed travel or make up for non refundable motel reservations. My daughters and I have flown about 5 times with Frontier. I also spoke with Elena to no resolution also in the reservation department - clearly these agents needed to transfer me to another department. More information regarding travel with batteries, is provided by the.

Frontier Airlines: Contact Us

No outbound flights following day with Frontier. This happens when you fly, don't like it, take the bus and complain on them. We encourage customers to review any health concerns with their physicians prior to flying. And there is no way to talk with any kind of manager who can actually help you with a decision. Trained Service Animals Traveling with a Trained Service Animal We accept service animals trained to assist passengers with disabilities in the cabin of our aircraft.

Working as a Customer Service Representative at Frontier Airlines: 103 Reviews

When we finally were unloaded we got stuck in the airport for 24 hours until a flight was readied for us. I decided to take a chance which nearly cost my a large project for work. It wouldn't have been a huge deal if this flight wasn't at 12:37am. Frontier Destiantions: Frontier Airlines destinations include Seattle, Portland, Jackson, Las Vegas, Los Angeles, San Diego, Phoenix, Denver, Salt Lake City, Omaha, Kansas, Dallas, San Antonio, Austin, Houston, New Orleans, Nashville, Atlanta, Orlando, Tampa, Indianapolis, Chicago, Grand Rapids, Minneapolis, Colorado Springs, Detroit, St. To sum it up I really enjoy working for frontier airlines.

Frontier Airlines Customer Reviews

I also love helping customers feel safe when it is their first trip as well as any questions they may have about frontier airlines policy and procedures. Pretend you're a grown up and can do without the pacifier for a while. Though we encourage advanced notice, please be sure to alert our station agents of any disability accommodations you may require. Aisle Wheelchair We have specially-designed wheelchairs for our immobile passengers to use in reaching their seats when boarding and deplaning our aircraft. I had advised him to go with another airline but the flight times were appealing to him.

Special Services

Frontier only offered vouchers for a future flight!! For further assistance, fill out our. In the customer relations department I spoke with Marisela whom wasn't very helpful but nice enough and apparently dealt with a phantom agent named Greg whom they all kept referring to but I had not spoken a word to him. Washington to Phoenix via Denver. I had to show them I checked in on the app, but I wasn't sure how to use it. One to complain but also to compliment one of their baggage handlers who, honestly, did everything she could to help us. In addition, please notify our customer service representative at the ticket counter at the time of check-in and upon arrival at the gate area.

Frontier Airlines Refund

Some of the baggage handlers go through the baggage of customers. If your animal needs more space than one seat allows, Frontier may ask that you purchase an additional seat to accommodate the animal's size. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Frontier Airlines. Besides contact details, the page also offers information and links on Frontier Airlines services. Refer to wheelchair stowage onboard our aircraft for more information. Frontier Airlines customer Service number +1 888 742-0376 Frontier Airl After our Jetblue Airlines flight got cancelled we booked 2 hours before the flight with Frontier Airlines.